Thankfulness, Counting Your Blessings One By One

Tis the season to reflect on all of the things we’re thankful for and this year is plentiful. So, here’s my condensed list:

for a loving, supportive husband and son who encourage and treasure me
for friends that always have a quick minute to catch up when I’m having a “need to connect” moment
for the Refresh ladies who [...]

Becoming an Expert

When people consider you to be generally trustworthy or competent, they confer credibility upon you — you become the “expert.” It’s at this point that the messages you say or write will demonstrate your expertise in knowledge, experience, and pride in a particular product or service.
Your messages should first say something about the product or [...]

Don’t Be A Fair Weather Professional

Your actions, or lack of actions, can speak louder than words. Please be aware of the message that you are sending. Do you wear your professional hat with regularity? Are you leaving the impression that you want?
Several months ago I contacted someone about services for my business. All seemed fine and I thought we were [...]